02-04-2013 19:16
I too feel this is unacceptable due to the disability discrimination act.
This has to be an open beta program. As there are too many problems within the UI.
Why should we the customer have to make suggestions that anybody with an ounce of sense would have implemented in the service at launch.
My opinions are my own.
03-04-2013 13:13 - edited 03-04-2013 13:14
Hi 37869,
Thanks for posting,
I'm really sorry you feel let down by this, I must reiterate dre's point that we have seen a lot of demand for this, we can't always say why something you believe should have been implemented wasn't done so at point of launch but we will endeavor to improve our service and having your voices here on the community is a great indication of what you want to see change.
Your feedback and comments are always greatly appreciated.
Thanks
Simon
NOWTV Team
20-08-2013 20:27
Wahidndee, both Netflix and Love Film have subtitles!
30-08-2015 18:06
02-09-2015 22:16
Hi Now TV programming dept,
I have read some threads about subtitles and I realised that this is something that people are complaining since 2012! Any progress on the subject? Is this something that the team is interested in updating?
Could you please let me know if the team is interested in providing this feature to Now TV?
Best regards,
Juan
03-09-2015 12:35
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I apologies for any inconvenience this may have caused. At present we do not support Audio descriptive or subtitles on NOW TV.
However, we are always looking at ways to improve the NOW TV service for our customers.
Kind Regards,
Karl
NOW TV Team
10-11-2015 22:32
Hi Karl. I kindly ask your now team to make subtitles please very mach.... It is deadline for your future! 😃 Pleeeeease !
11-11-2015 11:16
Hello all. I use subtitles for all my viewing. Does NOW TV know there are 9 million adults in the UK with hearing loss? That's a big market segment! I was just about to join NOW TV (Via the kelloggs 2 month pass offer) - but will not until you have subtitles.
03-09-2015 8:25
03-09-2015 10:54