04-04-2015 17:08
04-04-2015 17:10
26-04-2015 17:46
We have just joined now tv for the movies and extremely disappointed with the lack of subtitles.
My wife has trouble hearing the sound and has to use the subtitles,this has been an incredible disappointment as we can't enjoy a movie together.
Sadly we will be leaving.
Also im shocked that this has not been done after reading this thread and many other complaints all over the internet.
26-04-2015 18:42
This is one of the most requested "Ideas" on here as well:
http://community.nowtv.com/t5/ideas/v2/ideaexchangepage/blog-id/My_Ideas/tab/most-kudoed
Though as others have said it should really come as standard and is perhaps even close to being illegal on one or more of the UK disability laws.
What is the official line from NOW TV on why they can't add subtitles?
I have heard that they are easily available online from unofficial means - NOW TV are implicitly encouraging deaf and hard of hearing people to use these rather than their official legal service.
03-05-2015 19:08
Just signed up for a month's free trial of Films on Now TV.
The lack of subtitles is quite frankly a disgrace in this day and age.
I wear two hearing aids and use subtitles on mainstream terrestial TV all the time and on DVD/Blu-Ray.
What kind of archaic and discrimanatory practice is this then?
At the moment can 100% state that I won't pay to subscribe after my free month when subtitles are not available.
Divvey
04-05-2015 19:01
I am currently suffering with hearing problems and find it disgraceful that are no subtitle options. I enjoyed nowtv when i didnt have hearing problems. now im unable to fully enjoy nowtv without the subtitles options. GET THOS SORTED OUT.
22-05-2015 23:42
28-05-2015 2:06
08-06-2015 22:13
Yes.....I play Now TV at their own game. I will NOT pay one single penny for access to the service. However, they regularly GIVE the service away for FREE. Then and only THEN do I utilise the service. Immediately after taking them up on their offer I then cancel the service!!!! Now TV not costing me a single penny. I would gladly pay for the services if they would offer subtitles.
Furthermore I am sick and tired of reading how Now TV/SKY care about it's customer feedback and value their customers. Utter rot!!! Look at all these pages and their response? Total ingorance and disregard!!!!!!!
I urge you all to cancel the service and only take advantage when it works for you, i.e is free!!!!!