04-10-2014 14:28
I too have just bought a NowTV box and am appalled that there are no subtitles available.
I am not hard of hearing, but often stay up later that the rest of my family, so use subtitles a lot to prevent distrubing them with the TV volume. I also work in a care centre for people with sensory loss and cannot understand why, in this modern all inclusive world we are suppose to live in, that this TV system can be marketed without provision for the hard of hearing. Shame on you Now TV, I am sure the techology is there, but you have chosen to ignore and discriminate against a large proportion of society.
05-10-2014 17:24 - edited 05-10-2014 17:25
13-10-2014 22:25
13-10-2014 17:01
How do you turn on the subtitles?
13-10-2014 17:33
19-10-2014 12:47
I'm another new customer really disappointed to find that Now does not have subtitles. WHEN is this going to be changed?
19-10-2014 18:18
Hi @Anonymous User
There is no news on when subtitles will be added to the service. The NOW TV Team will post any announcements on this site when there is any news available.
27-11-2015 18:51
This is absolutely ridicolous, one year and one month since this answer and still nothing, but not only that, I found a lot of messages of people complaining about the subtitles and no answer from the team, also the first time someone ask of this was in 2012, this is not fair
18-12-2015 20:54 - edited 18-12-2015 21:00
Can I suggest someone sets up a parliamentary petition and if we get over 100,000 people registering interest then maybe it will get discussed by the government and we can finally enforce some of the legislation around disability discrimination
http://www.parliament.uk/get-involved/sign-a-petition/
24-01-2016 9:19
I am a new user hard of hearing and it seems that I have to change to Net Flix if I want subtitles. I can't believe that in this day and age that this service is not available. A very big thumbs down for Now. I can,t even give Anthonyandoscar thumbs up!!