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lee1966
Newbie

smart tvbox

Black 4k smart tv box keeps switching itself off after about 10 minutes of being on

1 Reply
gavs82008
Legend 5
Legend 5

@lee1966 

Have a look at this link for typical troubleshooting.

https://help.nowtv.com/article/troubleshooting-now-box-stick

Worst case I would suggest setting the box back to factory settings.

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

FYI that I do not work for NOW, just a NOW customer trying to help