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Anonymous User
Not applicable

‎14-08-2021 16:40

refunds

Hi there! 

I got a free trial for NowTv and I didn’t get informed when my free trial was coming to an end. I wish to request a refund as I have only used NowTV once, as it didn’t have the shows I was wanting to watch

 

Ive tried using the live chat option however I cannot find a way to request a refund for an account I haven’t used. 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎14-08-2021 16:48

@Anonymous User 

How long did you think the free trial was? The free trial is 7 days, a long time ago it used to be 14 days. 

 

You won’t get notifications saying the trial comes to an end. 

If you want to “request” for a refund, speak to live chat. Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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