04-12-2020 10:08
Hello,
my activation of now broadband & calls was on 29/10, I made the payment on 4/11 and wonder whther it is for October or for the following month November. Because I just used 3 days in October. So,I was wondering if the monthly fee payment is paid in advanced or not.
Hope you can help me
04-12-2020 10:33 - edited 04-12-2020 10:33
@Anonymous User
When I had broadband a few years ago I made an upfront payment as part of the sign up process and when the broadband was actived the monthly payments began on that date.
For a peace of mind you can call the broadband team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1