30-11-2016 16:00
I'm suddenly getting an annoying recurring popup on firefox 50 saying I've chosen to open a file called l.php from onlinesurvey.com, which i don't want to open.
Anyway to stop this?
Cheers.
30-11-2016 16:13 - edited 30-11-2016 16:14
Hi @Anonymous User,
Does the survey say it has anything to do with NOW TV (or Sky). If it is, can you provide for info?
Cheers
30-11-2016 16:17 - edited 30-11-2016 16:21
30-11-2016 16:33
It's certainly an odd one @Anonymous User,
That being said, given that your issue is not NOW TV related, perhaps it would be more appropriate to move it out of the forums 'Entertainment' sub-section and into the forums dedicated Forum Info & Off-Topic Chat sub-section.
Is there a NOW TV Team Member who can oblige please?
Cheers
30-11-2016 20:21
@Anonymous User Has your antivirus/antimalware software picked it up at all?
30-11-2016 21:08
Hi @caseyb1993
No, I have eset running but it didn't alert to anything.
Now it seems to have stopped thankfully. It just started immediately I logged in to nowtv earlier today, and stopped whenever I shut the tab, so unless it was a coincidence it did seem to be coming from the site.
Peossibly a system log somewhere might divulge something.
30-11-2016 21:13
@Anonymous User Have you done a scan to be on the safe side? 🙂
30-11-2016 22:10
@caseyb1993 No, but I may as well as I haven't done a 'deep' scan since installing eset.
And actually the reason it had stopped was propobably because there was already a popup open behind the main window.
So a window like that is more likely to be malware than something not working with survey software...
30-11-2016 22:26
@caseyb1993 Nope, eset found nothing.... Odd.
30-11-2016 22:32
@Anonymous User Now that is weird. I usually scan with a software called Malwarebytes as well as Avast anti virus.
Malwarebytes has saved my system quite a few times.
Do you have windows? Going into safe mode and performing a scan can find threats.
It is probably nothing serious (I tend to go over the top) but just be careful. 🙂