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MrGreen
Contributor 1

open a file called l.php from onlinesurvey.com

I'm suddenly getting an annoying recurring popup on firefox 50 saying I've chosen to open a file called l.php from onlinesurvey.com, which i don't want to open.

 

Anyway to stop this?

 

Cheers.

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SeeMoreDigital Champion 5
Champion 5

Re: open a file called l.php from onlinesurvey.com

Hi @MrGreen,

 

Does the survey say it has anything to do with NOW TV (or Sky). If it is, can you provide for info? 

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


MrGreen
Contributor 1

Re: open a file called l.php from onlinesurvey.com

Hi @SeeMoreDigital

 

No. I just get this.... Its very persistant.

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SeeMoreDigital Champion 5
Champion 5

Re: open a file called l.php from onlinesurvey.com

It's certainly an odd one @MrGreen,

 

That being said, given that your issue is not NOW TV related, perhaps it would be more appropriate to move it out of the forums 'Entertainment' sub-section and into the forums dedicated Forum Info & Off-Topic Chat sub-section.

 

Is there a NOW TV Team Member who can oblige please?

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


caseyb1993 Champion 1
Champion 1

Re: open a file called l.php from onlinesurvey.com

@MrGreen  Has your antivirus/antimalware software picked it up at all?

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
MrGreen
Contributor 1

Re: open a file called l.php from onlinesurvey.com

Hi @caseyb1993

 

No, I have eset running but it didn't alert to anything.

 

Now it seems to have stopped thankfully. It just started immediately I logged in to nowtv earlier today, and stopped whenever I shut the tab, so unless it was a coincidence it did seem to be coming from the site.

 

Peossibly a system log somewhere might divulge something.

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caseyb1993 Champion 1
Champion 1

Re: open a file called l.php from onlinesurvey.com

@MrGreen Have you done a scan to be on the safe side? 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
MrGreen
Contributor 1

Re: open a file called l.php from onlinesurvey.com

@caseyb1993 No, but I may as well as I haven't done a 'deep' scan since installing eset.

 

And actually the reason it had stopped was propobably because there was already a popup open behind the main window.

 

So a window like that is more likely to be malware than something not working with survey software...

 

 

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MrGreen
Contributor 1

Re: open a file called l.php from onlinesurvey.com

@caseyb1993 Nope, eset found nothing.... Odd.

caseyb1993 Champion 1
Champion 1

Re: open a file called l.php from onlinesurvey.com

@MrGreen Now that is weird. I usually scan with a software called Malwarebytes as well as Avast anti virus. 

Malwarebytes has saved my system quite a few times.

 

Do you have windows? Going into safe mode and performing a scan can find threats.

 


 

It is probably nothing serious (I tend to go over the top) but just be careful. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂