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JedSalt
Advocate

nowTV app on Samsung TV no longer working

Today 21 Feb 2021 my nowTV app stopped work on my Samsung smart TV. No other app has failed. And nowTV working perfectly on other devices. It's not a limited user issue. Reinstalling app makes no difference. What does it look like? Press button and the app ribbon disappears and the tv displays what was on the tv anyway. Same if i open from the app section. Would love to get sorted. Any thoughts. Grateful to the greatful.  

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schnapps
Legend 5
Legend 5

Re: nowTV app on Samsung TV no longer working

Hi @JedSalt 

 

Bit of a long shot, have you tried unplugging the television at the electrical mains for about 2 minutes to see if that resolves it ?

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3 Replies
schnapps
Legend 5
Legend 5

Re: nowTV app on Samsung TV no longer working

Hi @JedSalt 

 

Bit of a long shot, have you tried unplugging the television at the electrical mains for about 2 minutes to see if that resolves it ?

View solution in original post

gavs82008
Legend 5
Legend 5

Re: nowTV app on Samsung TV no longer working

@JedSalt 

As a suggestion you could either try 

1. Unplug your router for a few minutes 

2. Set the TV back to factory settings

 

Option 2 is more extreme but is proven to squash random bugs and often makes Now TV work again.

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JedSalt
Advocate

Re: nowTV app on Samsung TV no longer working

Well well well. Unplugging for 2 minutes cracked. Thank you very much. JedSalt