I have spoken with 3 agents had a pass for cinema and entertainment all ok except cinema heroes channel ive lost for 3 consecutive days an agent helped me get it back earlier with success it went off again cant get channel back went to live chat this is the second now tv box ive had in 2 months both faulty theese boxes and devices being sold are NOT FIT for purpose explain with clarity what the issues are to have chat closed on me more than once this has happned this clearly demonstrates you havnt got a ###### clue and as you want to treat me like a ###### il treat you as a bigger ###### ive cancelled the ###### passes i will make sure shortly im removed from data bases and getting my money back for box so ###### screw you .
