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Anonymous User
Not applicable

iPhone App

Hi I am unable to use my Now TV app on my IPhone 10 when I click on the icon I revive a message to say that the app is not supported in my country (UK) it also tells me to go and up date in App Store but when I try to search for it I can’t not find it can anyone help me. Thanks Tom70

1 ACCEPTED SOLUTION
RoyB
Legend

@Anonymous User 

 

Check the time, date, and region on your Phone, as if any of these are wrong it will cause what you are seeing.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

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3 REPLIES 3
RoyB
Legend

@Anonymous User 

 

Check the time, date, and region on your Phone, as if any of these are wrong it will cause what you are seeing?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
RoyB
Legend

@Anonymous User 

 

Check the time, date, and region on your Phone, as if any of these are wrong it will cause what you are seeing.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Thanks your are correct I was away on holiday before the lockdown and the Now TV must have default to the country so thank for your advice I check it and have now fix it 👍👍👍