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Substandard customer service

I have been trying to get in touch with customer service but all I have is a useless bot answering my questions. No phone numbers or email address provided anywhere on the website to get the real help. It was lot better in the past but if this the ca...

Help please

Hi all just getting superfibre broadband I’ve got the hub 2 come through. I have a phone line already (just coming off virgin) can I ask why I still need an engineer visit as it explain on the box how to install Thankyou 

Unknown error

I Can’t sign in on my white nowtv box it goes to do it then a message comes up ( sorry, an unknown error has occurred. Please re enter your username and password) please help!!

Unknown Error white nowtv box

I Can’t sign in on my white nowtv box it goes to do it then a message comes up ( sorry, an unknown error has occurred. Please re enter your username and password) please help!!

Error message.

I keep receiving this message “something is not right. Give it a moment or check nowtv.com/status for updates. If the error persists please try logging out and back into the app to continue watching (error CVF:PLAYER_CLOSED_DUE_TO_CONNECTED__EXTERNAL...

Feedback

Just wanted to say advisor Deepika Kumari was smashing today, I was really stuck with our account and it’s was sorted quickly.  If you are ever very stuck I recommend Deepika! nowtv please pass it on to their boss!

BT sport app

Can someone help me, I have added the by sport app to my apps but it will not let me log in. Had anyone else had this problem & if so how did you fix it because it’s driving me crazy!!! 

Where’s the offers

Think you need to look into offers for new year not much has been put out cause of virus yet nowtv are charging the full price for two passed entertainment and cinema 

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payment

Hello,my activation of now broadband & calls was on 29/10, I made the payment on 4/11 and wonder whther it is for October or for the following month November. Because I just used 3 days in October. So,I was wondering if the monthly fee payment is pai...