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No internet- shocking service

I ordered broadband on 15 April 2021, go live date was 30 April 2021. On my go live date, no one contacted me and I waited for the broadband to work, fair enough. On 1 May 2021 there was no internet. I phoned to find out what the issue was, the gentl...

Broadband

I need to make a payment on my account but it’s not the full amount that is owed how do I change the amount I need to pay 

Nicholas by Advocate
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TV Licence Fee Scam Email

This is not NOW related, but there is a TV Licence Fee Scam Email doing the rounds at the moment. Just thought i would post this linked article below to avoid anybody being caught out. https://www.cordbusters.co.uk/tv-licence-fee-email-scam-new-warni...

schnapps by Legend 5
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boost for £1 offer no longer available

Hi @Simon-J The £1 per month offer for boost (normally £3) offer doesn't seem to be available after I renewed for another entertainment TV (6 months).  Will now TV still still be able to offer me this? Kind regards Matthew 

Amazon

How do I watch Now on Amazon fire stick??? When I click on Now app it offers a free trial of Now, this is no use as I’m already subscribed to Now??? So how do I get Now to work on Amazon if I’m already subscribed to Now????

Activation code problems.

Can you please help...  I am trying to help my Dad share my account on his apple tv.  He enters my username and password and then it issues the activation code. No matter how many times we enter this, it says we have entered the wrong code, which is ...

Failed Payment/Making Contact

Hi All,I've only just joined now broadband, and I'm finding contacting customer service increasingly frustrating. My first payment hasn't been taken, and I've been trying to make a payment. Live chat never seems to be on, and there doesn't seem to be...

Resolved! nowtv player

Hi My player suddenly stopped working over a week ago. I have uninstalled it and reinstalled it and it still doesn't work. The screen is black and nothing works. Can you advise on what the issue could be? Thanks for your help.

Refund

Please do for me refund for this month i cant afford this also i never use boost and i paid for IT 3 Times.

Resolved! Freeview can't login

HiI have a Freeview box (ex BT but no BT subscription) & I have a NOW Cinema  pass.  I can watch films fine on my computer. My Freeview box has a NOW TV app, but when I try to watch anything, the sign in screen appears but i can't type anything  at a...