This is purely a ploy to no doubt enhance the Boost membership. Which a lot of people obviously disagree with the move.
For most if they already had boost for 1080p and 5.1 sound which I had and therefore remain completely unaffected by the move.
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
Did you watch two different Now offerings at the same time before July 19th? Wouldn’t that have been rather confusing?
But if you want to carry on that setup without Boost, just cancel one of the services, and then take it out on a new and different account when it expires.
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