Wi-Fi not set up

[Anonymous User]

Hi,

the engineer just came to my flat to set up the wi-fi, however he said that the internet pole was blocked by a tree. When will I get wifi?

[ukbobboy]

@Anonymous User 

Hey Nash

You must really put your question to NOW so that they can get onto OpenReach and then get back to you.

Therefore call the following number:

0800 759 1213

Shouting out to this customer led forum won't get you the answer you need.

UK Bob

[Anonymous User]

@ukbobboy 

thanks for your advice, I will do that.

Is that number free to call or are there charges 

[ukbobboy · Accepted solution]

@Anonymous User 

Yeah Nash, it's a free 0800 number,  I actually tried it myself yesterday.

UK Bob