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Anonymous User
Not applicable

Why adverts?

Why am i getting shown advertisements before a movie i've selected from the library. This is a PAID subscription, as in i pay to not see adverts, at least youtube has a skip function after a couple of seconds and that is free

4 REPLIES 4
RoyB
Legend

Are you sure these are adverts, and not promos for shows carried by Now?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Unless there's a show or movie called Colgate, Go Compare or Pandora jewellery then no. 

gavs82008
Legend 5
Legend 5

@Anonymous User 

This has been discussed to death on the forum. 

It’s simple and nothing we can do. If you don’t want to watch third party adverts you have to take boost.

 

https://help.nowtv.com/article/can-i-watch-without-ads

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Champion 2

@Anonymous User Are the adverts just shown before the movie starts, or do they appear during it also?