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Dead_Gipsy
Advocate

Why adverts?

Why am i getting shown advertisements before a movie i've selected from the library. This is a PAID subscription, as in i pay to not see adverts, at least youtube has a skip function after a couple of seconds and that is free

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4 Replies
RoyB
Legend 5
Legend 5

Re: Why adverts?

Are you sure these are adverts, and not promos for shows carried by Now?


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Dead_Gipsy
Advocate

Re: Why adverts?

Unless there's a show or movie called Colgate, Go Compare or Pandora jewellery then no. 

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gavs82008
Legend 5
Legend 5

Re: Why adverts?

@Dead_Gipsy 

This has been discussed to death on the forum. 

It’s simple and nothing we can do. If you don’t want to watch third party adverts you have to take boost.

 

https://help.nowtv.com/article/can-i-watch-without-ads


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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redchiz1
Expert

Re: Why adverts?

@Dead_Gipsy Are the adverts just shown before the movie starts, or do they appear during it also? 

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