ive just received an email informing me that the white boxes are becoming extinct and replaced by the new nowtv stick.
Although youve kindly offered me a free replacement im still slightly uhappy as currently i have 3 white boxes where at least two of them my children use everynight to watch kids boxsets (2 boys in one room, one girl in another) at the same time. I just dont see why i should have to fork out nearly £50 for two more nowtv sticks. I have been a customer for few years.
i look forward to a response.
I just email but didn't get offered stick for free or even for £10.
I tried live chat but got timed out as it took them to long to respond. All they did say was that as I have 3 other devices, I could still watch shows.
How long before black box is turned off????
i tried live chat before here to see what they say but link didnt work then got transferred to bot and none of his options applied, im hoping someone gets in touch on here 🤞. Im not sure when the change is happening it doesnt state on email
The offical line on white box replacement sticks is this: If a user’s primary device is a white box, they’ll be offered a stick via email. If, however, their primary device isn’t a white box, then they’ll be informed about the stick, and probably (Almost certainly) offered one at a reduced price.
However, if you don’t have any hdmi ports on your tv, then I don’t know what can be done. Maybe you can find a cheap hdmi to composite adapter. Certainly hdmi to vga adapters exist.