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Scroranzisce
Advocate

Welcome to the community. You may not contact us.

Hi

 

I'm P!$$3d off bot. You may recognise me from those times at which you'd like to have a very easy discussion with a person but instead you've been bounced around an endless cycle of 'hi there' and 'was this helpful?' tw@ts. Any chance of a phone number, email address or live chat with a human while you continue to take my money?

 

Thanks 

 

Customer 

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Scroranzisce 

To save your rant you could have done a search on the forum and easily find a way to get in touch with staff. 

You need to elaborate what your on here for TV or broadband?

For TV you need to speak with staff via live chat. By clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

For broadband you need to call the team to get anything account related sorted. See the link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Scroranzisce
Advocate

I just went to 'contact us'. Figured that'd be appropriate. Have you posted a phone number or email address in your reply that I've missed? 

gavs82008
Legend 5
Legend 5

@Scroranzisce 

You need to tell us what your looking for. The phone number is for broadband ONLY.

So why are you wanting to contact NOW? TV or broadband?

FYI that I do not work for NOW, just a NOW customer trying to help
Mark_Weinreb
Legend 5
Legend 5

@Scroranzisce 

If you scroll to the bottom of this page, in the black border you’ll see “How to Contact Us”. In the middle of the linked screen there is a green button marked “Get in Touch”. That should get you to where you want to go.