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superglo2012
Scholar 3

‎29-09-2022 13:48

Watchlist problem

I have tried endless times, and for some reason, My Life is murder, will not add to the watchlist it keeps saying list is full, but if I put on a new film or other program it is working, It was on the list and it was taken off not by me.

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5 REPLIES 5
schnapps
Legend 5
Legend 5

‎29-09-2022 14:11 - edited ‎29-09-2022 14:13

Hi @superglo2012 

I just tried attempting to add this TV show to My TV Watchlist from my Android tablet NOW App and it comes up with this error on the screen shot below.

I couldn't even find this TV show during a search on the tablet NOW App and had to go into the dedicated on Demand NOW Alibi channel to find it right at the bottom of the screen.

Perhaps the @ContentTeam can offer some further assistance on the matter ?

Screenshot_20220929-140434_NOW.jpg

 

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ContentTeam
NOW Team Member
NOW Team Member

‎05-10-2022 13:14

Hi, This is being looked into. Apologies for the delay. Thanks @schnapps @superglo2012 

schnapps
Legend 5
Legend 5

‎09-10-2022 20:20

Hi @ContentTeam 

Both the search and adding this particular TV show to my Watchlist is now fixed 👍👍.

 

schnapps
Legend 5
Legend 5

‎10-10-2022 19:41

Hi @ContentTeam 

Spoke too soon My Life is Murder is broken again 😡.

Was working fine yesterday when I posted above where you could find the TV show under the NOW App search and also add to your Watchlist.

I am seeing the same issue and error message on my first post on this thread.

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ContentTeam
NOW Team Member
NOW Team Member

‎12-10-2022 11:01

Sorry for the delay, this is still being investigated by our technical team. Hope to get fixed soon. Apologies for the inconvenience. @schnapps 

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