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Kar60
Advocate

Voucher code

Hi. I recently bought a now tv fire stick with free sky sports for a month. Unfortunately during the set up I was distracted and missed the code to enter to claim the free month. What can I do ?

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schnapps
Legend 5
Legend 5

Re: Voucher code

Hi @Kar60 

 

There shouldn't be a code that needs to be applied, where the one month sports membership should be automatically uploaded to your account once you set up the NOW Stick.

 

Have you gone into your online NOW account to see if the one month membership has already started or saved to your account under My Membership ?

 

A few people in the past mentioned that there was no membership electronically embedded on the Stick and they needed to contact NOW live chat to get it resolved.

 

if no joy, jump over to NOW live chat for further assistance & help, where they may ask for the Stick serial number and also ask for a sales receipt from the retailer you purchased the Stick from.

 

Use the green chat online button from this link page below to reach NOW live chat.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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