Hi @Anonymous User
A couple of people including myself noticed that the voice search wasn't working on our nowtv smart remote controllers the other day.
Though it looks like it was fixed about two days ago (well it was for me).
You could see if forcing a software update on your stick makes any difference, by following step 6 in the instructions on the link below (though there is no guarantee it will fix it).
Update the software even if you are on the same version number.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
