Universal remote

[Anonymous User]

Hi, can anyone recommend an all4one Universal remote that can be use with nowtv smart box? I wish to be able to control TV standby/volume as well as all the usual nowtv remote features eg. Home/back etc

Thanks
Mark

[Mark_Weinreb]

@Anonymous User Not an all4one, but the Logitech Harmony remotes work perfectly. I use the 650, which has the advantage that a single button can be programed to turn on the tv, select the correct input and turn on the now tv box (by sending the "home" command"). Haven't tried the cheaper 350 model, but it should (might) be able to do the same.

Hope this helps.

[Anonymous User]

@Mark_Weinreb thanks Mark I'll take a look at that one. Ive also see that some of the all4one remotes have a 'magic' button that allows any button of the original remote to be copied which sounds interesting.

[pirate0184]

Hi does anyone no of a universal remote the will work the now smart box.thanks

[Karl-F]

Hi @pirate0184, 

Thanks for getting in touch with us here at NOW TV. 

You should be able to download the Roku app that works as a remote for the NOW TV Box. 

We do not have a supported Universal remote for the NOW TV Boxes. 

If you have any other questions please feel free to get back in touch. 

Thanks, 

Karl

[Anonymous User]

It asks for a TV IP address when using the  app where can I find this 

[ukbobboy]

@Anonymous User 

Hey LeeAnne

Your TV will only have an IP address only if it's directly connected to the Internet, like a smart TV.  

Otherwise, it's your Now TV box or Stick will have the IP address and like most with Now TV facilities via other Internet connected devices, such as tablets, streaming boxes (Now TV & Roku), X Box, etc., it's the connected device that will have the IP address.

Hope this helps

UK Bob

[Mark_Weinreb]

@pirate0184 Any of the Harmony remotes will do. I use the Harmony 650, which I can vouch for. The 350 is ok. Both allow 8 devices but the 650 has more functionality so would be a better choice as you can set up as many activities as required (the 350 only allows a single activity).

[pirate0184]

@Mark_Weinreb thanks for your help.i didnt want to commit to buying one until someone could confirm it would work with now/roku box.the 650 looks just what i need.

[Mark_Weinreb]

@pirate0184 You're welcome. When you set it up, use "now" as the manufacturer and "now tv box" for the model. There is no seperate entry for the smart box. 

[Anonymous User]

I too have the Harmony 650 but I tried Now and Now TV but it just sets the device as Sky / Now TV. I take it this is right as Sky own Now TV.

Only issue I have is when its set to My TV, My AV and Now TV it switches them all on but the remote defaults to the TV rather than the Now TV box. For instance I use the Music button for Watch Now TV and if I press say Home on the display my TV's home page appears not the Now TV home page. I have to first press say home on the now tv remote then the Harmony controls the Now TV box. Also the Harmony remote has bad key repeat. Eg if I press right once on the remote the cursor moves two places to the right. 

[Andy]

@Anonymous User

I don't use Harmony remotes myself but I do recall a user with the same problem of jumping two places instead of one, and they apparently fixed it by changing the delay time between issuing commands. I can't remember what delay they used and i can't find the post at the mo but might be worth experimenting with the delay to see ifyou can get it right.

https://support.myharmony.com/en-us/adjusting-a-devices-inter-key-delay

[Anonymous User]

I used

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@Andy wrote:

@Anonymous User

I don't use Harmony remotes myself but I do recall a user with the same problem of jumping two places instead of one, and they apparently fixed it by changing the delay time between issuing commands. I can't remember what delay they used and i can't find the post at the mo but might be worth experimenting with the delay to see ifyou can get it right.

https://support.myharmony.com/en-us/adjusting-a-devices-inter-key-delay

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I used a Harmony Remote with my orginal Now TV box (both white and black versions) and yes, it did used to jump two with a single keyboard press, however it does not do this with the Smart TV box.  If this is the one you have got or are buying you may not have the problem.

[Anonymous User]

I've got a Bose Universal remote. But the NowTV box or a Roku box is not listed in the remote codes they provide. Does anyone know the remote code for the NowTV remote? - Thanks

[Anonymous User]

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@Anonymous User wrote:

I've got a Bose Universal remote. But the NowTV box or a Roku box is not listed in the remote codes they provide. Does anyone know the remote code for the NowTV remote? - Thanks

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@Anonymous User

Hi Gary

Our boxes are not compatable with these universal remotes although you can download the Roku app for free which works as a remote from your mobile phone

Thanks

Aaron

[Anonymous User]

Does this remote works on sky now tv box (white)? 
Remote link 

[schnapps]

Hi @Anonymous User

The remote control on the link will not work due to it works over RF (radio frequency) where the white nowtv box works over IR (infra red).

If you are looking at a replacement remote for your white box, then you will need a nowtv remote controller from either a white, black or smart nowtv box. 

Alternatively you can use the Roku remote control App on an IOS, Android or Windows phone or tablet. 

[Andy]

@Anonymous User

Welcome to the forum. That remote will work in theory for all the important buttons (home, back, play, REW, FF , star, etc, the shortcut buttons at the bottom obviously won't work) but I can't vouch for the build quality or reliability of that.

I'd recommend buying a genuine replacement from the Sky accessories store for £5 inc P&P 

https://accessories.sky.com/catalogue/now-tv/all

although as mentioned if you have an Android/iOS phone/tablet you could download the official Roku remote app for free and use that to control the box instead, if you prefer.

Edit: having said that if you have the White box currently it's getting pretty long in the tooth and slow now, rather than spending money on a new remote you might want to bite the bullet and upgrade to a new black NOW TV box instead.

[schnapps]

Hi @Anonymous User

Please ignore my previous post where i have given you some wrong information (my bad) 

I totally agree with @Andy and would invest in a replacement black box where the white box is a little long in the tooth now and does seem to struggle with the more power hungry apps out there.

Should you go down the black box route, then make sure that your TV has an HDMI port (just in case you are currently using an ageing older TV set).

If you decide to use the Roku Remote App on your mobile device, then try to avoid any factory reset on the box, where you would need a working nowtv remote to initially setup the box again.  

[Anonymous User]

I tlink it'd about time u find a way to connect universal remotes because the app is useless without Internet and I watch the TV on there problem with fat cat companies like NOW TV you Have to use there own crap wouldn't mind but the first 2 boxes I bought didn't work properly same crap remotes break easy but that doesn't matter to now tv because the make millions on faulty crap just an FYI all evidence on your faulty money grabbing ###### will be posted via social media and newspapers....... Look out for it

[Anonymous User]

Hi,

is it possib;e to set up my samsung smart TV univeral remote to work with now tv box? When trying to set up, I've tried entering now tv box model number, nut nothing is found. Am I doing something wrong?