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Sharky3
Advocate

Universal remote

Hi, can anyone recommend an all4one Universal remote that can be use with nowtv smart box? I wish to be able to control TV standby/volume as well as all the usual nowtv remote features eg. Home/back etc

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Mark
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25 Replies
Mark_Weinreb
Expert 2

Re: Universal remote

@Sharky3 Not an all4one, but the Logitech Harmony remotes work perfectly. I use the 650, which has the advantage that a single button can be programed to turn on the tv, select the correct input and turn on the now tv box (by sending the "home" command"). Haven't tried the cheaper 350 model, but it should (might) be able to do the same.

 

Hope this helps.

Sharky3
Advocate

Re: Universal remote

@Mark_Weinreb thanks Mark I'll take a look at that one. Ive also see that some of the all4one remotes have a 'magic' button that allows any button of the original remote to be copied which sounds interesting.
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pirate0184
Scholar

universal remote

Hi does anyone no of a universal remote the will work the now smart box.thanks

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Community Manager
Community Manager

Re: universal remote

Hi @pirate0184

 

Thanks for getting in touch with us here at NOW TV. 

 

You should be able to download the Roku app that works as a remote for the NOW TV Box. 

 

We do not have a supported Universal remote for the NOW TV Boxes. 

 

If you have any other questions please feel free to get back in touch. 

 

Thanks, 

Karl

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Mark_Weinreb
Expert 2

Re: universal remote

@pirate0184 Any of the Harmony remotes will do. I use the Harmony 650, which I can vouch for. The 350 is ok. Both allow 8 devices but the 650 has more functionality so would be a better choice as you can set up as many activities as required (the 350 only allows a single activity).

pirate0184
Scholar

Re: universal remote

@Mark_Weinreb thanks for your help.i didnt want to commit to buying one until someone could confirm it would work with now/roku box.the 650 looks just what i need.

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Mark_Weinreb
Expert 2

Re: universal remote

@pirate0184 You're welcome. When you set it up, use "now" as the manufacturer and "now tv box" for the model. There is no seperate entry for the smart box. 

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Varkanoid
Scholar

Re: universal remote

I too have the Harmony 650 but I tried Now and Now TV but it just sets the device as Sky / Now TV. I take it this is right as Sky own Now TV.

Only issue I have is when its set to My TV, My AV and Now TV it switches them all on but the remote defaults to the TV rather than the Now TV box. For instance I use the Music button for Watch Now TV and if I press say Home on the display my TV's home page appears not the Now TV home page. I have to first press say home on the now tv remote then the Harmony controls the Now TV box. Also the Harmony remote has bad key repeat. Eg if I press right once on the remote the cursor moves two places to the right. 

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Andy Legend 5
Legend 5

Re: universal remote

@Varkanoid

 

I don't use Harmony remotes myself but I do recall a user with the same problem of jumping two places instead of one, and they apparently fixed it by changing the delay time between issuing commands. I can't remember what delay they used and i can't find the post at the mo but might be worth experimenting with the delay to see ifyou can get it right.

 

https://support.myharmony.com/en-us/adjusting-a-devices-inter-key-delay

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