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Anonymous User
Not applicable
‎02-02-2021 12:44

Trying to cancel my pass

I cancelled my pass a while ago but I keep getting charged, I was charged again today and I went onto my account to see why and it says I have a active pass, I try to cancel it but it doesn’t give me the option to, I don’t know what’s going on but NowTV are just taking money out of my account while I can’t close the pass.

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1 Reply
schnapps
Legend 5
Legend 5
‎02-02-2021 12:49

Hi @Anonymous User 

 

For account related matters you are better off getting in touch with NowTV live chat.

 

Use the green chat online button from this link below.

 

If you can't get through to live chat, then drop them a message instead using the web form on the same link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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