24-08-2021 13:41
I tried to join NOW broadband and was told my line isn't active despite using it daily for calls and broadband.
The problem stems I think form the fact that I use SKY and calls go via VIOP not BT landline, hence showing not active. No one at NOW is interested in sorting out how to go about this and allow me to join even on a12month contract. WHY?
24-08-2021 14:17
@Anonymous User
Are you on a FTTC (fibre to the Cabinet) or FTTP (Fibre to the premise) connection with Sky?
If its the latter then NOW do not offer as all they can offer is FTTC.
Give the broadband team a call to find out more.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
Call us 0330 041 2480