At £9.99 per month NOW TV is much poorer value than other services such as Netflix, 4+ or iplayer which have better content
The ads that have now appeared after a year or so of occasionally my using the service are torture to be subjected to - I cannot watch programmes with these repeating the same ad like chinese water torture.
Holding members ransom and demanding an additional £5 per month to stop such torture is insane practice.
Either the Ads stop or my membership stops - content is not worth £15 per month, it is deeply offensive to treat customers like this
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.