05-02-2021 6:39
You lot are a bunch of thieving ######, I’ve cancel my payment and seem to always take ###### money out my account, I don’t have any passes activity nothing so why are you taken money out my account if you can’t prove I’m using the service and can’t ###### cancel it can I, wonder why you do online instead of phone calls cause the mount of ###### you lot get for robbing people, should be ###### a shamed of yourself
05-02-2021 7:25
@Anonymous User
Welcome to the customer forum. That’s exactly what this is, a customer forum.
Now TV staff rarely monitor and post on the forum, so your massive rant full of swearing will simply go unnoticed.
You absolutely have to contact Now TV directly for anything to get done.
It sounds like you have a duplicate account, so use this link to determine how many accounts you have with the same payment details.
https://help.nowtv.com/article/find-an-account
Then you have 3 options for getting in touch with staff
1. Live chat, just make sure you click “chat online” within the green box.
https://help.nowtv.com/article/how-to-submit-a-complaint
2. By filling out a form and waiting for a reply.
https://help.nowtv.com/complaints/tv
3. Send an email to the address in the below picture.
05-02-2021 18:57
@Anonymous User @gavs82008
Well Hity
Your Blankity-Blank-Blank hit a Blankity-Blank and I don't know if Blankity-Blank was Blank but maybe even Blankity-Blank was Blanked out.
And Blankity-Blank really Blank about that upside Blankity-Blank and another one.
So take Gavs advice,
and jog on.
UK Bob