cancel
Showing results for 
Search instead for 
Did you mean: 
Ness1
Advocate

Telephone line dead but broadband ok

Hi

My phone line had interference all day yesterday and today I was cut off whilst talking to my 88 year old mum. Now I have no phone line at all. Mum called me back but the phone didn't ring my end. My broadband is phone. I've checked my micro connection and all OK. Please help.

2 Replies
schnapps
Legend 5
Legend 5

Hi @Ness1

You need to get in touch with the NOW Broadband Team using the communication methods in this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

Ness1
Advocate

Thank you. This website is hard to navigate!