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Anonymous User
Not applicable

‎22-05-2020 11:04

Technical issue

I am getting the message Now TV isn't loading try later on my app on smart TV. When I visit website I can access my account, it shows the credit I have but says it can't find any passes I have and there is a technical issue. I ran a test on the website and it says there are currently no technical issues. Anyone else having issues

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1 REPLY 1
RoyB
Legend

‎04-06-2020 8:23

@Anonymous User 

 

Sorry to hear of this.

 

Did you ever get it sorted?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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