Substandard customer service

[Anonymous User]

I have been trying to get in touch with customer service but all I have is a useless bot answering my questions. No phone numbers or email address provided anywhere on the website to get the real help. It was lot better in the past but if this the case now then I will be switching soon. Totally disappointed. 

[Saint1976]

@Anonymous User if your query is broadband related phone number in link below (they will not deal with TV related matters)

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

If your query is TV pass related, live chat in this link

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively the email address as stated in terms and conditions

customerservices @ nowtv.com (ensuring no spaces in the address)