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Anonymous User
Not applicable

Stick setup

Hi people,  I have reset my now tv stick and have to pair my remote again.

 

Problem is I don’t know where it is.

 

Tried to purchase one from live chat but they say sky accessories no longer sale them, is there a way to use Wi-fi direct to bypass the remote pairing so I can use my mobile as a remote ?

 

Thanks 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Check out this link, it is for Roku devices but don’t be shocked if it won’t work for the NOW stick.

https://www.roku.com/en-gb/mobile-app

Have not been in your position so I’m not 100% how it’ll work.

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If you have factory reset your NOW Stick, then unfortunately you need a NOW Smart Voice Remote Controller to initially set up the Stick.

 

Just be aware the older infra red NOW remote (non voice smart remote) will not work with the Stick.

 

Once the Stick is setup, you can then use the free Roku Remote App on a smartphone or tablet.

 

I don't think there is anyway around it 😡.

 

It also seems the replacement NOW voice smart remote controllers are currently in short supply and places like Amazon & Ebay seem to be asking ridiculous amount of money for an official remote that NOW charge £8 for.