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Anonymous User
Not applicable

Sound keeps going on and off

The sound keeps cutting off for a few seconds then comes back. Only happens on now tv 

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3 Replies
Ceejay_London
Scholar

Re: Sound keeps going on and off

What device are you using?

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ukbobboy
Legend

Re: Sound keeps going on and off

@Anonymous User  @Ceejay_London 

 

Hey Allan

 

Have you tried re-starting your device?

 

 

UK Bob

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gavs82008
Legend 5
Legend 5

Re: Sound keeps going on and off

@Anonymous User @Ceejay_London 

Just to follow up from @ukbobboy  suggestion, if you set the device back factory settings it can often squash any bugs in the system. 

It of course is a worst case as deleting an reinstalling the app could do the trick.


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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