12-01-2021 20:58
About every 10 minutes when I’m watching something on my Now TV, it stops working with a “something happened” message.
I’m getting so annoyed with it as I pay for 2 passes and I can’t get through a movie or tv show without this message appearing.
I thought it was my WiFi but I have a stable connection.
Please can someone help as I really don’t want to cancel my subscription
12-01-2021 21:05
It’s on my Xbox, phone, tv and MacBook and it’s always the same
12-01-2021 21:11
@Anonymous User
Best to report it directly with Now TV staff via live chat
https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure to click “chat online” within the green box
Alternatively you can drop customer service an email. Address found in the picture below
Can I assume you have tried to delete the app and reinstall?
You could always turn off your router for a couple of minutes and put it back on.