cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Smart TVs remote not working

Replaced batteries in smart remote but don’t seem to have any power to remote at all can someone please help I now have a screen on tv that says pair remote but can’t do that if remote not working xx 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

 

Are you using a Smart TV or a smart box/stick?

 

These are 2 separate things.

 

Is the box/stick a NOW branded device?

FYI that I do not work for NOW, just a NOW customer trying to help