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Joebhoy75
Advocate

Sky sports offer

I was sent a email yesterday saying that I have 5 months sports on mobile free for my loyalty. Watched it yesterday for a couple of minutes great picture I was chuffed, today I planned my day around the football, only to find out I need to pay why do you do this to loyal customers? I would like to know why you don't have a live chat? I can only hope you monitor this? to rectify the problem. 

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schnapps
Legend 5
Legend 5

Re: Sky sports offer

Hi @Joebhoy75 

 

Was you trying to watch one of the five Sky Sports live channels permitted with a NOW sports mobile pass on your smartphone NOW App ?

 

The permitted channels are Premier League, Action, Arena, Racing (Horses) & News.

 

With the other six remaining Sky Sports channels you need a full blown NOW Sports Membership (not Mobile Sports Membership).

 

https://help.nowtv.com/article/sports-membership

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2 Replies
schnapps
Legend 5
Legend 5

Re: Sky sports offer

Hi @Joebhoy75 

 

Was you trying to watch one of the five Sky Sports live channels permitted with a NOW sports mobile pass on your smartphone NOW App ?

 

The permitted channels are Premier League, Action, Arena, Racing (Horses) & News.

 

With the other six remaining Sky Sports channels you need a full blown NOW Sports Membership (not Mobile Sports Membership).

 

https://help.nowtv.com/article/sports-membership

View solution in original post

Joebhoy75
Advocate

Re: Sky sports offer

@schnapps cheers mate for the heads up 👍