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Anonymous User
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Sky Sports Passes

Someone help. Tried buying the sky sports month pass. Keep getting the “opps something went wrong page” I connected to a live chat. With the guy saying where was a on going issue. Anyone know when this will be fixed. Need to watch Man City v Arsenal! 

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Anonymous User
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I'm having exactly the same problem. Tried on PC and phone 😞

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Anonymous User
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I'm having exactly the same problem. Tried on PC and phone 😞

Anonymous User
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Yeah. Tired way 45mins before Aston Villa kick off. Wasn’t really much help at all. I was gonna watch it off my my PS4 which seems to have no problems but saying it wants to charge me £33.99 and not the £25 offer they have on the website. 

Anonymous User
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Have you managed to get it sorted?? Every time I click on either of the channels showing the game, it just kicks me out..... absolutely gutted!

Anonymous User
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I’ve read of other forums if you already have a pass start watching it online or on your mobile app to active the pass and then go back to the TV. :

 

This is the statement Now tv put on there Twitter 4 mins ago: “we are aware of an issue whereby some customers are receiving an error message when attempting to purchase a NOW Tv pass through the website. Our teams are currently working hard to fix this and will keep you updated. Sorry for any inconvenience cause” 

Anonymous User
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Don't be sorry just get it fixed, 3 months to prepare for this day and it's an absolute shambles....

Anonymous User
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If you download the NOWTV app and start watching the game on there it will ask you to 'activate pass' - once you done that it works on your TV!

Anonymous User
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It’s taken me the whole first half, but sign into a different device from tv e.g. iPad the now tv app, activate the pass on this other device then go back to the tv and try again to watch. I hope it works for you!

Anonymous User
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Cheers, worked exactly as you said. Perfect

Anonymous User
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@Anonymous User 

 

what exactly did you do?