17-06-2020 18:43
Someone help. Tried buying the sky sports month pass. Keep getting the “opps something went wrong page” I connected to a live chat. With the guy saying where was a on going issue. Anyone know when this will be fixed. Need to watch Man City v Arsenal!
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17-06-2020 18:46
I'm having exactly the same problem. Tried on PC and phone 😞
17-06-2020 18:46
I'm having exactly the same problem. Tried on PC and phone 😞
17-06-2020 18:55
Yeah. Tired way 45mins before Aston Villa kick off. Wasn’t really much help at all. I was gonna watch it off my my PS4 which seems to have no problems but saying it wants to charge me £33.99 and not the £25 offer they have on the website.
17-06-2020 19:01
Have you managed to get it sorted?? Every time I click on either of the channels showing the game, it just kicks me out..... absolutely gutted!
17-06-2020 19:06
I’ve read of other forums if you already have a pass start watching it online or on your mobile app to active the pass and then go back to the TV. :
This is the statement Now tv put on there Twitter 4 mins ago: “we are aware of an issue whereby some customers are receiving an error message when attempting to purchase a NOW Tv pass through the website. Our teams are currently working hard to fix this and will keep you updated. Sorry for any inconvenience cause”
17-06-2020 19:11
Don't be sorry just get it fixed, 3 months to prepare for this day and it's an absolute shambles....
17-06-2020 19:39
If you download the NOWTV app and start watching the game on there it will ask you to 'activate pass' - once you done that it works on your TV!
17-06-2020 19:17
It’s taken me the whole first half, but sign into a different device from tv e.g. iPad the now tv app, activate the pass on this other device then go back to the tv and try again to watch. I hope it works for you!
17-06-2020 19:21
Cheers, worked exactly as you said. Perfect
17-06-2020 19:22
@Anonymous User
what exactly did you do?