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DarrenH07
Mentor

Re: Roku app UI now slow

I'm also finding it slow on my Streaming Stick+. I also don't find the UI very intuitive. I really liked the previous version for being simple and quick. 

 

There's always people who don't like new UI design but the fact that the response is also so poor is something I'll never adapt to. I'll just end up using less. 

 

 

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howden82
Mentor

Re: Roku app UI now slow

Yeah my older roku device, that I have praised to everyone for being so fast and responsive for all the streaming apps, got its NOW ui update the other day.... Not happy

 

Regardless of the layout and accessibility of the content, it's the slow laggy'ness that has ruined it. Just scrolling down the content is so slow, pressing buttons on the remote has too much of a delay before things happening on screen. It's broken as far is in concerned.

 

And I don't think I've noticed anyone else mention this, but I've also started getting buffering issues while watching things, goes from pin sharp HD content, to looking like a knocked off dvd from 20 years ago. I pay for the boost pass for full HD (don't get me started on that subject) and never had issue until the ui update. I have a solid 250mbs fibre connection that is flawless for everything until now it seems.

 

Insight into a fix would be great before I give up and get a new device. 

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Mart19671
Newbie

Re: Roku app UI now slow

What is wrong with these people who design the NOW tv app,  can't they leave what was already good alone, because I do not know what they have done with this update, but the NOW app when selected flashes about 3 times on and off on the screen slowly until it finally displays the programs? Before it loaded straight away. This new update is so slow now and like others have said the layout is crap.

 

Please revert to the old format, which worked a lot better on the Roku stick.

 

 

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Mart19671
Newbie

Re: Roku app UI now slow

What is wrong with these people who design the NOW tv app,  can't they leave what was already good alone, because I do not know what they have done with this update, but the NOW app when selected on the Roku  flashes about 3 times on and off on the screen slowly until it finally displays the programs? Before it loaded straight away. This new update is so slow now and like others have said the layout is crap.

 

Please revert to the old format, which worked a lot better on the Roku stick.

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lukeb879
Newbie

Re: Roku app UI now slow

I couldn't agree more. I sent in a complaint and was told to do a factory reset. Great if it solves the slow interface, but won't change the poor layout design. Please revert back to how it was before!

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gavs82008
Legend 5
Legend 5

Re: Roku app UI now slow

@lukeb879 

The new look for the app rebrand to NOW is here to stay. 

For NOW if the slow interface problem is resolved then it is a job well done for them. 

Personally speaking I prefer the new layout. But obviously it’s all down to personal preference.

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