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tothbros
Scholar

Re: Roku app UI now slow

thanks for your feedback. and do you notice any slowness using the new NOW app?

good to hear about the mobile app "private listening"! before i read forums where ppl complained about constant a/v sync issues.

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Saint1976
Elite 2

Re: Roku app UI now slow

@tothbros I wouldn't call it slowness. The app is as responsive as it was before the update but pages do seem to take a little longer to load fully. It's maybe a second or two for thumbnails or the TV guide to load but so far nothing that has me frustrated with it.

 

My TV is connected to a soundbar via optical and there was some minor sync issues with iPlayer and Amazon Prime Video on first use but went into my TV's audio settings where it allows me to adjust audio sync and all good now.

Bloke_5
Observer

Re: Roku app UI now slow

I'm glad to find it's not just me that dislikes the update, I preferred the previous version as well.

NOW_BSG
Mentor

Re: Roku app UI now slow

I totally agree.

 

It is slow and confusing. Don't know if it is just me, but have noticed that the TV guide always jumps to sport? It is almost as if they are trying to entice people to go for more expensive items.

It would be nice if members were given a choice of UI, or just have an option to go back to the previous version!

 

 

Saint1976
Elite 2

Re: Roku app UI now slow

@NOW_BSG if you use the tile on the top left of the home screen to access TV guide, it will go to the section that is being pushed by that tile ie at this moment the tile is 'Sports Sunday' so it will default to sport.

 

If you use the '*' button and select TV guide, it will default to the entertainment tab.

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Ozie
Mentor

Re: Roku app UI now slow

Agree with all the comments the new app is a disaster, god knows how it past testing for a Production sign off. Both my 4k stick and my Soundar are woefully slow, where as the netflix app is slick and fast wit finesse and show how it  can be done. 'Now' app on my Samsung TV is not that much better and lacks finesse, they need to sort this mess out asap. Looks like the marketing guys set a deadline and that had to be met regardless of quality, original subscriber here since the 1st now tv box and I can't remember a worse release, its like they have lot all there marbles with this one so bad!

nowter-telley
Mentor

Re: Roku app UI now slow

  1. Yes this and the adverts not being skippable are definitely reasons I'll probably leave now. Just want to see the end of SEALS first. I will put up with it until that happens.

 

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black-lodge
Advocate

Re: Roku app UI now slow

The Roku premier is as slow as described by others, unresponsive pages, the remote control is unresponsive and jumpy, pressing down on the tv guide usually jumps down two channels, even inputting the pin number has become tedious. It's the app that's not well produced not the hardware it runs on. It also now makes a call to a known adware/spyware url which when blocked as it is by most DNS ad blockers the interface won't open saying that NowTV is unavailable.

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Mattypants
Mentor

Re: Roku app UI now slow

It's hugely unintuitive (my daughter couldn't find any of her shows which meant I had to stop my meeting to look for her) and painfully slow on my Roku 3s - everything is running over a gigabit ethernet connection (which is why I use these over other decides).

 

It looks like it's because it's trying to load too much too quickly whereas the old app only used to load the section I wanted. Honestly, I don't want to see the HAYU playlist - can we just get back to seeing what I want?

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Lanata
Advocate

Re: Roku app UI now slow

Hi All

I find the new interface terrible - can’t find things easily and it’s very slow to respond, sometimes having to press the remote button 2/3 times to get it to respond and do something!

Hope Now take note and change it back!! 

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