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Anonymous User
Not applicable

Reset password

I've reset my password I can log into now TV on my tablet, when I put my password in on my TV to watch now TV it keeps coming up with incorrect details
1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Double-check you have your new password correct by signing out on the tablet, and then signing in again, but enter all the details manually, don’t let the tablet put them in.

 

if this isn’t it, try your previous password on the TV.

 

if it works, then log out, and it should then accept the new one.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.