26-06-2021 3:46
Months ago when i started with Now TV broadband i accidently rejected delivery of the new router believing it was something else, i found a crappy old Now tv router i had used before and the password was scarped off, after hours of fiddling about and trying to sing into router i got connected and changed the password, but if the router was to go through a hard reset for any reason i would not be able to use my wifi as the original credentials are not visible on the router and i would be left without, due to my anxiety i have not done anything about it and i wonder if i am able to get delivery again of there latest router.
Many Thanks,
JW
26-06-2021 8:27
@Anonymous User
You are best to call the broadband team to get the router sorted out.
https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup
NOW Broadband customers can get in touch anytime between 8am–11pm.