Refund

[Anonymous User]

Hi I was winding if anyone could help me my kids have a now tv in there bedroom they only watch YouTube but one off them have gone a brought the now tv sky cinema is there anyway to get a refund as they don’t even watch it money only came out today 

thanks 

[gavs82008]

@Anonymous User 

So if I were you I would set up a payment PIN

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings
https://www.nowtv.com/gb/account/settings

Then either pop onto Live chat to speak with Now TV staff about the situation.

Just make sure to click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively send an email to the address in the below picture.