@Anonymous User this is a community page used by customers like yourself. Now TV staff do occasionally pop by but no one who can access your account or give refunds.
You can email them at
customerservices at nowtv.com (we can't put emails here so obviously you'll need to replace 'at' and the spaces with '@').
Cancelling passes is a three or four stage process which culminates in you receiving a confirmation email. If you received the email, keep it safe as you'll need a screenshot of it to help claim a refund.
