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Anonymous User
Not applicable

‎01-03-2021 12:26

Refund

Hi I got a email on 23rd Feb, saying that I am going to be REFUND £4.81 but I've still not RECEIVED it can you help? 

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1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

‎01-03-2021 12:59

@Anonymous User 

Is it from Broadband or TV passes?

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

‎01-03-2021 12:59

@Anonymous User 

Is it from Broadband or TV passes?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonymous User
Not applicable

‎01-03-2021 13:05

In response to gavs82008's comment

Tv pass 

0
gavs82008
Legend 5
Legend 5

‎01-03-2021 13:10

In response to Anonymous User's comment

@Anonymous User 

You'll have 2 options; Live Chat or send an email.

 

Live chat. Just make sure to click "chat online" within the green box. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Send an email, address found in the below picture. 

Now TV customer service.jpeg

 

FYI that I do not work for NOW, just a NOW customer trying to help
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