no subtitles!

[SeeMoreDigital]

Hi @Drifty,

Currently none of the 'live streamed' channels offer subtitles. However some of the 'on-demand' content does. For more information look here: Re: Subtitles.

Cheers

[Drifty]

ok spent the best part of 24 hours going through it and there are nothing with subtitles unles u use something like bbc iplayer  yet the same channels on Nowtv on Virgin or sky does have subtitles just not on nowtv and you would of thought that sex and the city would have subtitles I mean come on that like 50 years old 

I feel really bad now that I got something that no good for me I need subtitles and I cant have a dish due to grade listing building

[CCS90]

So, here we are mid-May and still virtually nothing for Entertainment pack customers like me - very disappointing.

[niakete]

Amazing how a streaming service doesn't include subtittles for every show and device on 2017. Just started my trial today, but for sure I won't stay and pay for the service without that feature

[Dalemagpie]

Just bought a now TV box with 3 months entertainment pass. Have just turned on and to my amazement and absolute disgust I find I am not able to watch anything because there are no subtitles.
How can a service provider in this day and age get away with such blatant discrimination. When offering a viewing platform surely there must be legislation that says the service should be accessible to all disabilities and able bodied alike.
Its the equivalent of a train or bus company bringing out a new bus or train that couldn't be accessed by a wheelchair, this would not happen in this day and age.
What's even more astounding is the fact that the service is run by sky who have subtitles on their own platform. Surely it would be easy to cross over platforms.
So disgusted with how sky are treating the hearing impaired on now TV I will be taking the issue to our local mp. Hopefully government will bring in legislation to ensure that when a service provider brings out anything new it is accessible to all right from the start.

[Stevieb2165]

Press the * button to turn on subtitles

[Dalemagpie]

I have but the programs aren't subtitled.

[Eddie-M]

Hi @Dalemagpie

Thanks for getting in touch with us here on the Community. Rest assured our content teams are working hard in the background to bring subtitles to all devices and content as soon as possible currently subtitles are available on most movies and all new movies that come on our service. However tv shows are more tricky mainly due to the amount of episodes on some seasons which takes a lot more time to enable on every one. Your right there is legislation for all content to have subtitles however this does not take effect until 2018 and so Now TV intend to have subtitles across all platforms and content before then.

Cheers

Eddie

[smith_t]

The year is 2017 surely ALL programmes and movies should have subs.

[Salsapaty1]

I just signed up for Netflix and it is excellent. I also have Amazon Prime and would like to see Now TV as well, but I have a feeling it is not good enough due to poor subtitles on demand TV on Virgin.  I will leave Virgin TV when my contract ran out and rely on freesat and on demand TV and Blu Rays/DVDs.  


I would like to have Now TV for Flash, Supergirl, and more.