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Gabby1
Advocate

Re: subtitles

Really would like to know why? Every other website can offer subtitles. Why on earth u don't? I would like to know the very technical issues so please break it down for me.
spurssss
Advocate

Subtitles

OK, so I just purchased a 2 month pass to NOW TV. My first port of call, "Riveria." Unfortunately due to the almost constant music in the background it's almost impossible to follow the dialogue. WHERE ARE THE SUBTITLES? Isn't Sky some sort of multi-billion dollar company? What a disgrace.  Come on, a few quid/bucks spent on subtitling shows like this would be money well spent. Here's the deal. I'm watching "Riviera" to its bitter, music background dominated end, mainly because I've heard great things about it. I will be NOT be renewing after my two months are up. I'll subscribe again once subtitles are universally applied to all drama shows and movies.

 

 

SeeMoreDigital Legend 5
Legend 5

Re: Subtitles

Hi and welcome to the forum @spurssss,

 

Sadly, subtitle support is still a bit 'thin on the ground' for the many TV series that NOW TV offers is growing. As has the compatible device list...

 

If you're interested there maybe a bit more info within this topic...

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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commanda6 Legend 5
Legend 5

Re: Subtitles

Has anybody noticed that LG TVs now have subtitle functionalitySmiley Wink at least my webOS LG TVs do anywaySmiley Happy


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
SeeMoreDigital Legend 5
Legend 5

Re: Subtitles


@commanda6 wrote:

Has anybody noticed that LG TVs now have subtitle functionalitySmiley Wink at least my webOS LG TVs do anywaySmiley Happy


Nice one... It would appear that version 2.27.0 of the NOW TV app has finally introduced support for them. Smiley Wink


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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DarylM Legend 5
Legend 5

Re: Subtitles

Slightly surprised that Tin Star doesn't have subtitles, given that it's a significant show which Sky have made themselves.



If this has solved your issue please mark this as an accepted solution.

Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.

BUXTONLAD
Scholar 2

Re: Subtitles

@Eddie-M given your comment let's hear from you as to what other programs now support subtitles. Your quote was "Slot more will be updated soon"
Bonnie2131
Advocate

Re: Subtitles

I just want to bring to anyone at now TV how really realy terrible your subtitles are I have watched many films and they are so out of sink you don't  have  a. Clue. What is going on subtitles are not supposed to be the words just randomly throne at the screen .I also have Netflix and their subtitles are spot on.are you trying to fix this as I want to keep my now TV if problem is going to be sorted.

Bonnie2131
Advocate

Re: Subtitles

I get subtitles they are rubbish and out of syhc

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Bonnie2131
Advocate

Re: Subtitles

Yes lots of films with subtitles which are out of synchronization so badly you don't have a clue what's going on

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