Out of interest, does the 'Cartoon Network' channel offer subtitles via any platform?
Sufficed to say...
If the actual content provider does not offer subtitles for any of its shows, then no service provider can either 😉
unfortunately none of the kids programs have subtitles available we are adding more and more content with subtitles every day however currently we are focusing on the Entertainment and Cinema pass with the hopes that Kids programs will then be updated.
We have over 200 movies available with subtitles currently with every new movie we add having subtitle support. Also we are starting to update shows on the entertainment pass with the newest season of Game of Thrones having subtitles available now. More will be updated soon.
However unless there is a plan or clear committment to update shows with subtitles this may take years.
Is there a plan please to update current shows with Subtitles?
Is there a committment that ALL new Entertainment shows with have subtitles going forward please?
Is there a committment that ALL new movies will have subtitles going forward please?
At the moment our household cannot "watch" previous versions of Game of Thrones, Penny Dreadful etc because there are no subtitles on these shows but subtitles are availbale on DVD's for all of these .
If I can rip a DVD with subtitles and play it on my PC with subtitles then why can't NOW TV do the same with their boxes - technically it's an easy no-brainer and one person could crack the back catalogie in a few weeks!
Thanks for getting back to us.
The plan and comittment is to have subtitles updated on our content as soon as we can.
The larger plan is to have subtitles on all content via Now TV before Mid-2018 because that is when the law will change that subtitles must be available. We are doing what can now to have them available as soon as possible. The content sent to us does not have subtitles and it is something we are working hard on with the studios to have done as soon as it can be.