04-02-2017 14:16
17-05-2017 10:19
Amazing how a streaming service doesn't include subtittles for every show and device on 2017. Just started my trial today, but for sure I won't stay and pay for the service without that feature
19-05-2017 21:20
20-05-2017 24:36
20-05-2017 1:04
20-05-2017 12:18
Hi @Anonymous User
Thanks for getting in touch with us here on the Community. Rest assured our content teams are working hard in the background to bring subtitles to all devices and content as soon as possible currently subtitles are available on most movies and all new movies that come on our service. However tv shows are more tricky mainly due to the amount of episodes on some seasons which takes a lot more time to enable on every one. Your right there is legislation for all content to have subtitles however this does not take effect until 2018 and so Now TV intend to have subtitles across all platforms and content before then.
Cheers
Eddie
20-05-2017 12:26
20-05-2017 15:39
I just signed up for Netflix and it is excellent. I also have Amazon Prime and would like to see Now TV as well, but I have a feeling it is not good enough due to poor subtitles on demand TV on Virgin. I will leave Virgin TV when my contract ran out and rely on freesat and on demand TV and Blu Rays/DVDs.
I would like to have Now TV for Flash, Supergirl, and more.
20-05-2017 23:01
21-05-2017 10:02
@Anonymous User wrote:
Has the fault of subtitles lagging behind been reported previoisly and if so is there a timeframe for it to be fixed?
On most occasions subtitle lagging can be playback device specific, as they are rendered/processed separately.
For anyone seeing this particular issue. It would be useful if you could all confirm the make and model of playback device(s)?
Cheers
22-05-2017 15:05
Just ordered BT Internet / TV service yesterday. Who cares what channels you have at what price point if I can't follow what's going on. I'd sooner learn to read from lips properly than NowTv adds live subtitles.