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Deana
Newbie

Problems with new landline number

Hi everyone, 

 

I've recently switched to NowTV for broadband and calls. I was unable to keep my old phone number as this was cancelled before I signed up with the new provider and was therefore allocated a new phone number. The problem I have is that this is not a new number and had previously been a number for someone else. Every week I'm getting several calls for the couple who had the number before. I have not given out the number to anyone apart from my doctor and hospital. If possible I would love to have my previous number or a new one. Does anyone know how I can get this sorted as I keep trying the bot chat and I get nowhere with it? Thank you. 

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RoyB
Legend 5
Legend 5

Re: Problems with new landline number

@Deana 

 

Call the Broadband Support number that NowTV will have given you for just such issues.


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